Privacy Policy
Last updated: June 1, 2023
1. Introduction
AsiacExtra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website asiacextra.com (the "Website") or use our car rental services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Website includes:
2.1. Personal Data
Personally identifiable information, such as your name, email address, telephone number, address, and other information that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as making car rental reservations. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Website or our services.
2.2. Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.
2.3. Financial Data
Financial information, such as data related to your payment method (e.g., credit card number, card brand, expiration date) that we may collect when you purchase, order, or reserve our services. We store only very limited financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2.4. Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
3. How We Use Your Information
We may use the information we collect from you for a variety of purposes, including to:
- Process and manage your car rental reservations
- Respond to your inquiries and contact you regarding changes to your reservations
- Send you promotional emails about our products, services, offers, and events
- Improve our Website, products, and services
- Compile anonymous statistical data and analysis for use internally or with third parties
- Comply with legal and regulatory requirements
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
4.1. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2. Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.3. Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
4.4. Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights Regarding Your Information
You have certain rights regarding the personal information we collect about you. These include:
- The right to access your personal information
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to our processing of your personal information
- The right to request restrictions on the processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us using the contact information provided below.
7. Children's Privacy
Our Website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will promptly delete it from our systems.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
AsiacExtra
123 Orchard Road, #05-01
Singapore 238865
+65 6123 4567
[email protected]